What Are Chatbots?
A Chatbot is an artificial intelligence software application that is created and programmed to serve like a customer service or sales agent that can send messages to users or website visitors and interact with them in real time.
Chatbots can do various tasks that visitors to a website would need. Not only can you connect a chatbot to your website but also to your Facebook & Instagram pages (coming soon WhatsApp) so that your client can have an integrated live experience directly through messenger.
Just like a customer service or sales representative, a chatbot can lead website visitors towards the products they are looking for. Not only can it take a booking and connect a user to someone from your team for live chat but also can take direct orders & payments.
There are so many uses for a chatbot but remember they are 24/7 digital customer service or sales agents that you want for your website that can interact with many visitors at once. With a chatbot, there will be no day-offs or break time. They are available for website visitors’ queries anytime.
Call us for a FREE Consultation today! We can discuss with you how a bespoke chatbot can help you increase your sales and conversions!